Language of outsourced call centers A corpus- based study of cross - cultural interaction
- Amsterdam John Benjamins Publishing Company Netherlands 2009
- xxii, 319p. cm.
- Studies in corpus linguistics (SCL) .
978 90 272 2308 1 (hbk) 7194.60
239,802
28112, 30/07/2009, Segment Book Distributors Textual