TY  - BOOK
AU  - Friginal Eric
TI  - Language of outsourced call centers :  A corpus- based study of cross - cultural interaction
T2  - Studies in corpus linguistics (SCL)
SN  - 978 90 272 2308 1 (hbk)
U1  - P:(Y:1), P9 
PY  - 2009///
CY  - Amsterdam
PB  - John Benjamins Publishing Company Netherlands   
KW  - LINGUISTICS
ER  -