TY - BOOK AU - Bens Ingrid Au. TI - Facilitating with ease: core skills for facilitators, team leaders and members, managers, councultants and trainers SN - 9781119434252 (pbk) U1 - T:4,7, Q8 PY - 2018/// CY - West Sussax PB - John Wiley USA KW - EDUCATION ER -