TY  - BOOK
AU  - Young Tom
TI  - Knowledge management for services, operations and manufacturing
T2  - Chandos knowledge management
SN  - 9781843343240 (pbk)
U1  - 2:(D65,8(B)):8, P8(2D) 
PY  - 2008///
CY  - Oxford
PB  - Chandos Publishing England     
KW  - LIBRARY SCIENCE
ER  -