James R. Evans, William M. Lindsay <br/><br/>
Managing for Quality and Performance Excellence 

 -  Cengage  2012 
<br/><br/><label>ISBN: </label>9788131512289 
<br/><br/><label>Source: </label>EBOOK 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Operations & Decision Sciences