TY  - BOOK
AU  - Ta?kÕn Dirsehan
TI  - Managing Customer Experience in an Omnichannel World
SN  - 9781800433892
PY  - 2020///
PB  - Emerald Publishing
UR  - https://www.emerald.com/insight/publication/doi/10.1108/9781800433885
ER  -