TY  - BOOK
AU  - Liping A. Cai
TI  - Quality Services and Experiences in Hospitality and Tourism
SN  - 9781787563841
PY  - 2018///
PB  - Emerald Publishing
UR  - https://www.emerald.com/insight/publication/doi/10.1108/S2042-144320189
ER  -