TY  - BOOK
AU  - Matthew L. Saxton
TI  - Understanding Reference Transactions: Transforming an Art into a Science
SN  - 9780125877800
PY  - 2002///
PB  - Emerald Publishing
UR  - https://www.emerald.com/insight/publication/doi/10.1108/S1876-0562(2002)02
ER  -