TY - BOOK AU - Charantimath Poornima M AU - Charantimath Poornima M TI - Total quality management SN - 9788131732625 (pbk) U1 - B2T0bX:89Q8, P6;Q1-;2 PY - 2011/// CY - South Asia PB - Person education KW - Total quality management KW - Operational research N1 - Index 573-587p ER -