TY  - BOOK
AU  - Sanjay Mohapatra, K. Ganesh, M. Punniyamoorthy, Rani Susmitha
TI  - Service Quality in Indian Hospitals
SN  - 9783319678887
PB  - Springer
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-319-67888-7
ER  -