TY  - BOOK
AU  - Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers
TI  - Fundamentals of Business Process Management
SN  - 9783662565094
PB  - Springer
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-662-56509-4
ER  -