TY  - BOOK
AU  - Robert J. Moore, Margaret H. Szymanski, Raphael Arar, Guang-Jie Ren
TI  - Studies in Conversational UX Design
SN  - 9783319955797
PB  - Springer
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-319-95579-7
ER  -