TY  - BOOK
AU  - Asbjørn Følstad, Theo Araujo, Symeon Papadopoulos, Effie Lai-Chong Law, Ole-Christoffer Granmo, Ewa Luger, Petter Bae Brandtzaeg
TI  - Chatbot Research and Design
SN  - 9783030395407
PB  - Springer
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-030-39540-7
ER  -