Abd Razak Zakaria; Zuwati Binti Hasim; Fonny Hutagalung; Ford Lumban Gaol <br/><br/>
Knowledge, Service, Tourism & Hospitality  Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2015 (SERVE 2015), Bandung, Indonesia, 1-2 August 2015 

 -  Taylor and Francis  2016 
<br/><br/><label>ISBN: </label>9780429225475 
<br/><br/><label>Source: </label>EBOOK