Singh Yoginder <br/><br/>
Managing customer relationship:codes and guidelines 

 - New Delhi  Cyber Tech Publications      2011 
 - 272p.  cm. 
<br/><br/> Bibliography 270p.; Index 271-272p. 
<br/><br/><label>ISBN: </label>9788178846781 (hbd) 
<br/><br/><label>Standard No.: </label>125267 
<br/><br/><label>Source: </label> 375, 15/03/2011, N R Book Distributors  Textbook 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Customer relations<br/> Cutomer services<br/> Public relations<br/> Relation marketing<br/>Operational Research
<br/><br/><label>Dewey Class. No.: </label>B2TOb8, Q1   TOR