TY  - BOOK
AU  - Pat L Weaver-Meyers; Yem S Fong; Wilbur A Stolt
TI  - Interlibrary Loan/Document Delivery and Customer Satisfaction
SN  - 9780203046845
PB  - Taylor and Francis
UR  - http://www.taylorfrancis.com/books/9780203046845
ER  -