Loshin, David <br/><br/>
Using Information to Develop a Culture of Customer Centricity 

 -  Elsevier  2013 
<br/><br/><label>ISBN: </label>9780124105430 
<br/><br/><label>Source: </label>EBOOK 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer Science