TY  - BOOK
AU  - Charantimath Poornima M.
TI  - Total quality management
SN  - 9788131732625 (pbk)
U1  - B2T0bX:89Q8, P6;Q1;3-;12 
PY  - 2011///
CY  - Kindersley
PB  - Pearson       
KW  -  Benchmarking
KW  -  Quilty concepts
KW  -  Six Sigma
KW  -  TQM Kitemarks
KW  - Operational Research
ER  -