Besterfield Dale H <br/><br/>
Total quality management 

 - 3 
 - New Delhi  Pearson Education       2003 
 - 652p.  cm. 
<br/><br/> Appendices A-D, 629-642p.; References 643-646p.; Index 647-652p. 
<br/><br/><label>ISBN: </label>9788177584127 (pbk) 
<br/><br/><label>Standard No.: </label>99129 
<br/><br/><label>Source: </label> 347, 16/02/2010, N R Book Distributors  Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Operational research
<br/><br/><label>Dewey Class. No.: </label>B2T0b89Q8, P3-;2