Saxton Matthew L. <br/><br/>
Understanding reference transactions   Transforming an art into a science 

 - Amsterdam  Academic press        2002 
 - xviii, 208 p  cm. 
 - Library and information science .
<br/><br/><label>Standard No.: </label>202,552 
<br/><br/><label>Source: </label> Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/>LIBRARY SCIENCE
<br/><br/><label>Dewey Class. No.: </label>2:7, P2(2D)