TY  - BOOK
AU  - Mabry Celia Hales Ed.
TI  - Doing the work of reference:  Practical tips for excelling as a reference librarian
U1  - 2:7, P1(2D) 
PY  - 2001///
CY  - New York
PB  - Haworth press     
KW  - LIBRARY SCIENCE
ER  -