TY  - BOOK
AU  - Miller William Ed.
AU  -  Pellen Rita M. Ed.
TI  - Improving internet reference services to distance learners
U1  - 2:7(D65,8[8]:71), P4(2D) 
PY  - 2004///
CY  - U.S.A.
PB  - The Haworth information press    
KW  - LIBRARY SCIENCE
ER  -