TY  - BOOK
AU  - Mertins Kai Ed.
AU  -  Heisig Peter Ed.
AU  -  Vorbeck Jens Ed.
TI  - Knowledge management : concepts and best practices
SN  - 3540004904 (hbd)
U1  - D65,8(B) :(S:73), P3   TD 
PY  - 2003///
CY  - Berlin
PB  - Springer-Verlag         
KW  -  Knowledge Based System
KW  - Expert System
N1  - Bibliographical references 351-372p
ER  -