Haksever Cengiz <br/><br/>
Service management and operations 

 - 2 
 - Delhi Pearson Education, Inc.  2000 
 - xx, 584p.  cm. 
<br/><br/> Includes bibliographical references.; Appendix 574-575p. 
<br/><br/><label>ISBN: </label>8129700271 (pbk) 
<br/><br/><label>Standard No.: </label>18022 
<br/><br/><label>Source: </label> 670, 20/03/2006, Vardhman Books  Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Operations<br/> Service management<br/>Operational Research
<br/><br/><label>Dewey Class. No.: </label>B2T0b8, P0