TY  - BOOK
AU  - Tanner Mike
TI  - Practical queueing analysis
T2  - IBM McGraw-Hill series
SN  - 0079121098 (hbd)
U1  - B2T5, N5 
PY  - 1995///
CY  - London
PB  - McGraw-Hill Book Company       
KW  -  Queueing theory
KW  - Operations Research
N1  - Bibliograpical references 386-387p
ER  -