TY  - BOOK
AU  - Swift Jill A.
AU  -  Omachonu Vincent K
AU  -  Ross Joel E.
TI  - Principles of total quality
SN  - 1574440942 (hbd)
U1  - B2T0b89Q8, N8 
PY  - 1998///
CY  - Boca
PB  - Raton St Lucie Press      
KW  - Total quality
N1  - Includes bibliographical references; Index 415-426p
ER  -