TY  - BOOK
AU  - Krogstie John
TI  - Quality business process modeling
SN  - 9783319425108 (hbk)
U1  - B2T0bX:89Q8:5, Q6 
PY  - 2016///
CY  - Switzerland
PB  - Springer       
KW  -  Organizational value
KW  - Operational Research
N1  - Appendix 241-248p.; Index 249-250p
ER  -