TY - BOOK AU - Sower Victor E AU - Renick Stephen AU - Savoie Michael J TI - Introduction to quality management and engineering: based on the American Society for Quality's certified quality engineer body of knowledge SN - 0139368418 (hbd) U1 - B2T0b89Q8, N9 PY - 1999/// CY - Upper Saddle River, New Jersey PB - Prentice Hall KW - Quality Management KW - Operations Research N1 - Appendix A-D, 217-224p; Bibliography 225-229p; Index 231-235p ER -