TY  - BOOK
AU  - Knights David
AU  -  Willmott Hugh
TI  - Introduction organizational behaviour and management
SN  - 10:1844800350
U1  - X:8:(S:44), P7 
PY  - 2007///
CY  - Australia
PB  - Thomson          
KW  - Commerce
N1  - Glossary P535-46; Appendix P 534
ER  -