Baron Steve <br/><br/>
Services marketing: text and cases 

 - Ed 2 
 - New York       Palgrave          2003 
 - xv, 291p.  cm. 
<br/><br/> (Reprinted in 2004) 
<br/><br/><label>ISBN: </label>1403937028 (pbk) 
<br/><br/><label>Standard No.: </label>11421 
<br/><br/><label>Source: </label> Vardhman,  Textual 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Biasing<br/> Management<br/> Marketing<br/>Operation research
<br/><br/><label>Dewey Class. No.: </label>B2T0b8B, P3