Hochschild Arlie Russell <br/><br/>
Managed heart   Commercialization of human feeling    

 - 20 
 - Berkeley  University of California Press         2003 
 - xii,327p  cm. 
<br/><br/> Bibliography : P 287-315 
<br/><br/><label>ISBN: </label>9780520239333 
<br/><br/><label>Source: </label> General Book 
<br/><br/><label>Dewey Class. No.: </label>Y:3(S:52), P3/TD