Corbae Gerald and others Marketing 2.0 Strategies for closer customer rela - Berlin Springer 2003 - vi;151p cm. - Roland Berger Strategy Consultants Academic Networks . ISBN: 3540002855 2113.75 Source: 0212, 20/07/2005, KW General Book Subjects--Topical Terms: Marketing Dewey Class. No.: X:51, P3