TY - BOOK AU - Eppler Martin J TI - Managing information quality: Increasing the value of information in knowledge intensive products and processes SN - 3540003983 U1 - X:8:(D,9(B), P3 PY - 2003/// CY - Berlin PB - Springer-Verlag KW - Information management N1 - Bibliography p 275-85; Appendix P 287-91; Glossary P 292-99 ER -