TY  - BOOK
AU  - HOPE Jeremy
AU  -  PLAYER Steve
TI  - Beyond performance management:  Why, when and how to use 40 tools and best practices for superior business performance   
SN  - 9781422141953
U1  - X:92, Q2 
PY  - 2012///
CY  - Boston
PB  - Harvard Business Review Press       
KW  - Commerce
ER  -