TY  - BOOK
AU  - KAPLAN Robert S.
AU  -  NORTON David P.
TI  - Balanced score card :  Translating strategy into action   
SN  - 0875846513
U1  - X9:8, N6 
PY  - 1996///
CY  - Boston
PB  - Harvard Business School Press       
KW  - Management
ER  -