Anderson Rolph E Personal selling Building customer relationships - Ed 2 - Boston Houghton Mifflin Company 2007 - xxv, 497p cm. Glossary: p 492-97 ISBN: 0618645705 6310.73 Source: 986, 23/06/2006, ZENITH PUBLISHERS & DISTRIBUTORS General Book Subjects--Topical Terms: Commerce Dewey Class. No.: X:514, P7