TY  - BOOK
AU  - VERMA Harsh V
TI  - Managing a service business succssfully
SN  - 8172401183
U1  - X9(Y):54.1(X).N9, N7/TD3 
PY  - 1997///
CY  - Delhi
PB  - Global Business Press.        
N1  - Bibliography chapterwise
ER  -