Akpolat Hasan <br/><br/>
Six sigma in transactional and service environments 

 - Burlington  Gower Publishing Company         2004 
 - xiii,163p.  cm. 
<br/><br/> Glossary 155-159p; Index 161-163p 
<br/><br/><label>ISBN: </label>0566085771 (hbd) 
<br/><br/><label>Standard No.: </label>13376 
<br/><br/><label>Source: </label> 295, 24/01/2005, Ashutosh Technical Books  Textbook 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Six sigma<br/>Quality control
<br/><br/><label>Dewey Class. No.: </label>B2T0b89Q8, P4   TOR