TY - BOOK AU - Fisk Raymond P et al... TI - Interactive services marketing SN - 9780618641802 U1 - X9(Y):51, P8 PY - 2008/// CY - Boston PB - Houghton Mifflin Company KW - Commerce N1 - Bibliography: Chapterwise; Appendix: P. 255-62; Glossary: P. 263-65 ER -