TY - BOOK AU - Oakland John S TI - Statistical process control SN - 8131200000 (pbk) U1 - B280bX:89Q8, M6;P3-;1 PY - 2003/// CY - Burlington PB - Butterworth-Heinemann KW - Process control KW - SPC KW - Statistics N1 - Includes bibliographical references.; Appendix A-K, 386-439p ER -