TY - BOOK AU - Webster Frederick E TI - Market-driven management: how to define, develop, and deliver customer value SN - 0471236934 (hbd) U1 - B2T0b8B, P2 TB PY - 2002/// CY - New Jersey PB - John Willey and sons. KW - Customer value KW - Marketing management N1 - Index 307-320p ER -