Kasper Hans  et al... <br/><br/>
Services marketing management    An international prespective    

 - Chichester  John Wiley & Sons         1999 
 - xviii,750p. Bib p. 726-39  cm. 
<br/><br/><label>ISBN: </label> 2267.06 
<br/><br/><label>Source: </label> 2200/  General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Industry
<br/><br/><label>Dewey Class. No.: </label>X9(Y):51-8, N9