TY  - BOOK
AU  - Young Laurie
TI  - Marketing the professional services firm:  Applying   
SN  - 100470011734
U1  - X9(Y):51, P5 
PY  - 2005///
CY  - Chichester
PB  - John Wiley & Sons England      
KW  -  Service Marketing
KW  - Commerce
N1  - Bib:p405-07
ER  -