DYCHE Jill CRM Handbook A business guide to customer relationship management - Delhi Pearson 2002 - 331p cm. - Critical Perspectives On The World Economy . ISBN: 9788177587623 649.00 Source: 5782, 27/03/2017, RAJKIRAN BOOK AGENCY General Book Subjects--Topical Terms: Commerce Dewey Class. No.: X:511, P2