Kasper Hans  et al... <br/><br/>
Services marketing management    A Strategic perspective    

 - 2nd 
 - England  John Wiley & Sons         2006 
 - xvii, 554p  cm. 
<br/><br/> Bibliuography P511-42 
<br/><br/><label>ISBN: </label>0470091169  2746.3499999999999 
<br/><br/><label>Source: </label> 1569, 14/08/2008, J.S. BOOK DISTRIBUTOR  General Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commerce
<br/><br/><label>Dewey Class. No.: </label>X9(Y):51-8, P6