TY - BOOK AU - Lancaster Geoff AU - Reynolds Paul TI - Marketing SN - 0333987896 (pbk) U1 - B2T0b8B, P4 PY - 2004/// CY - New York PB - Palgrave Macmillan KW - Marketing KW - Operational Research N1 - Includes bibliographical references.; Index 428-434p ER -