Krishna S Jaya Ed. Business service management An introduction - Hyderabad ICFAI University Press 2006 - xi, 174p cm. Bibliuography P147-48; Glossary P149-170 ISBN: 8131401367 318.75 Source: 11872-A, 01/01/2008, General Book Subjects--Topical Terms: Commerce Dewey Class. No.: X9:8:(D6,9(B), P6