Birn Robin J Effective use of market research - 4 - London Kogan Page India 2004 - xiv,226p cm. - Market Research in Practice . Appendix P 194-216; Glossary P 217-21 ISBN: 0 7494 4321 9 Source: General Book Subjects--Topical Terms: Marketing Dewey Class. No.: X:51b4, P4