TY  - BOOK
AU  - Halinen Aino
TI  - Relationship marketing in professional services:  A study of agency-client dynamics   
T2  - Routledge Advances in Management and Business Studies
SN  - 0415146070
U1  - X9(Y):51, N7 
PY  - 1997///
CY  - London
PB  - Routledge          
KW  - Service Industry
ER  -