TY  - BOOK
AU  - Basi J. K. Tina
TI  - Women, identity and India's call centre industry
SN  - 9780415482288
U1  - Y15:3(XM8).2, P9 
PY  - 2009///
CY  - London
PB  - Routledge          
KW  - Sociology
N1  - Bibliography: P 182-202; Glossary: P 167
ER  -